I opened ticket C0048387079 over the phone regarding poor connection, but received no SMS/email confirmation. Can a moderator confirm on this thread that the ticket is actively being processed by the technical department?
Beantwoord
Poor Mobile Network
Beste antwoord door Marciano van Odido
Hi Yash, good to see that you've already spoken to my colleagues about your connection issue. I'm happy to look into your case for you. The ticket number that you've mentioned is not a regular case number. I've sent you a DM via Webcare Moderator. Please reply to me there, so I can look into your account to see what is going on! 😊
+14- Odido Superuser
Hi
Is it a specific location where the receipt is not so good, or "everywhere' in the netherlands?
It's at my apartment, at Veembroederhof in Amsterdam. I already mentioned this on the call with the executive.
+9Hi Yash, good to see that you've already spoken to my colleagues about your connection issue. I'm happy to look into your case for you. The ticket number that you've mentioned is not a regular case number. I've sent you a DM via Webcare Moderator. Please reply to me there, so I can look into your account to see what is going on! 😊
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