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I reset my phone and forgot my PUK, I can’t login due to the 2 factor authenticator and I can’t go into to a store as I am overseas. I need my phone unlocked asap

Hi @kate_bagley7 

Is your problem solved already or do you still need my assistance? If so, you can send me a private message with your 06-number, name, birth-date, address, last 4 numbers of your IBAN and your e-mail. I will send the puk to the e-mail address that is registered in our system. 

 

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