Hi,
I have cancelled my account in April 2026 and moved abroad. My old address keeps receiving a bill. All the invoices normally would come to my email too. I had a friend call ODIDO with me on the phone to ask, what the problem is. I was told I have an opened invoice from May.
I received the last invoice in July 2026. I told the person I didn’t get any invoice and that I can’t access it via app because my account has been cancelled. The person which was very rude, told me that would reach out to the department to forward me an invoice for this invoice. It’s been a month.
I don’t know what could be in this invoice since I have cancelled it, but apparently it already has late fees added it too. Odido has always communicated invoices via email why changed to mail only when I literally told you all that I was moving abroad? And what’s this bill about?
Can you please, take a look? How difficult to exit ODIDO!!