Hi team Odido,
I need your help. Since 3 days I can’t use any of my Unlimited Plus services, neither mobile internet nor call. It seams my account is blocked.
Thanks in advance for the help!
Lars
Beantwoord
Help! My account seems blocked, can’t use any service.
Beste antwoord door LarsRB
Marciano van Odido schreef:
Good morning Lars, good choice on Unlimited Plus! And thank you for filling in your profile. I've looked into your account, and I see that there was a barring on international roaming, because of a payment arrangement (betalingsregeling). I've removed it for you. You should be able to connect in a few minutes again. If not, please restart your phone. Will you let me know if everything works again? I hope to hear from you, and I wish you a great stay abroad! 😄
Thanks Marciano, it works! Perfect!
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Hay jo kan tray soft reset,just got to tap with your fingers under hoog and laag push in,under aan,end the same time aan en of same together pushen ,til you si it's dork ,you se allow uit en aan piktier ,if it's black you kan wate, your gsm still starts up ,good luck, sorry for my English
+9Good morning Lars, good choice on Unlimited Plus! And thank you for filling in your profile. I've looked into your account, and I see that there was a barring on international roaming, because of a payment arrangement (betalingsregeling). I've removed it for you. You should be able to connect in a few minutes again. If not, please restart your phone. Will you let me know if everything works again? I hope to hear from you, and I wish you a great stay abroad! 😄
Marciano van Odido schreef:
Good morning Lars, good choice on Unlimited Plus! And thank you for filling in your profile. I've looked into your account, and I see that there was a barring on international roaming, because of a payment arrangement (betalingsregeling). I've removed it for you. You should be able to connect in a few minutes again. If not, please restart your phone. Will you let me know if everything works again? I hope to hear from you, and I wish you a great stay abroad! 😄
Thanks Marciano, it works! Perfect!
1 persoon vindt dit leuk
+9Hi Lars, you're very welcome, and thank you for letting me know! 🙌🏻
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