Dear
Someone stole my phone when I travelling abroad and I could not block SIM card, because I could not receive MFA and I could not login Odido.
Please help me how to block the SIM card.
Best regards, SY Kim.
Lost phone (suspend sim card)
Hi SY Kim, welcome to our Community! Sorry to hear about your phone. I was about to suspend it, but I see that my colleague thankfully already suspended your sim card, ordered a new one and checked if someone used it. Is everything okay or is there anything I can do for you right now? Please let me know. I'm here for you. Either way, I hope you still have a great time traveling! What's your next destination may I ask? 😄
+9Hi SY Kim, welcome to our Community! Sorry to hear about your phone. I was about to suspend it, but I see that my colleague thankfully already suspended your sim card, ordered a new one and checked if someone used it. Is everything okay or is there anything I can do for you right now? Please let me know. I'm here for you. Either way, I hope you still have a great time traveling! What's your next destination may I ask? 😄
+9Hi SY Kim, I never heard back from you. Is everything OK?
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