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Google Pixel 11 Pro

  • September 1, 2026
  • 3 reacties
  • 56 Bekeken

Unfortunately, neither customer service over the phone nor the Odido store where my device was sent could provide me with any concrete information regarding the availability of the Google Pixel 11 Pro.

I ordered the device on August 12th. The expected delivery date was August 21st, but I still haven't received anything. What strikes me is the information on the website stating that the color I selected (black) is already available in-store:

In stock, available for delivery or pick-up at an Odido store.

In your reply, I would like to know how much longer this will take and when I can expect my device. If possible, I would also like to receive the addresses of the stores where the device is currently in stock according to the website, so I can pick it up at a different location.

Beste antwoord door Waqqas

Hello ​@Martin96 

No shop has devices in stock. They are sent from the main distribution centre to the specific shop.

3 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • Antwoord
  • September 1, 2026

Hello ​@Martin96 

No shop has devices in stock. They are sent from the main distribution centre to the specific shop.


Marciano van Odido
Moderator
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Hi Martin, good choice on the Google Pixel 11 Pro! I see that the Google Pixel 11 Pro 256 GB Black should be available indeed. So, I assume that your order got stuck, because you should've received an sms from my colleagues about picking up your order already. Please call my colleagues on 0800-7123. They can help you cancel your current order and place a new one. If you want me to check your order first, I'm happy to do this. I've sent you a DM via Webcare Moderator. Please reply to me there, so I can look into it for you! 😊


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Martin, thank you for your DM. I've looked into the order, and I see that you've cancelled it a few hours ago. I still assume that your order got stuck. Did my colleagues confirm this? And did they help you place a new order? Please let me know if there's anything I can still do for you. I'm here for you.