Hi, I've been Odido postpaid for 2 months and since then I can't see anything about my traffic or accounts or anything about mine in the app. It always says it has an error. Does anyone know how to help me?
Hi @eujoaorivera, this is a known 2fa-issue, sorry for the inconvenience!
Our IT department is aware of the malfunction and is doing everything it can to resolve it as quickly as possible. When the solution is known, all customers will be informed by telephone or text message. Until it's been resolved you can request vital information via our Customer Support or via Webcare. Which information would you like to view?
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