Skip to main content
Beantwoord

De ingevulde gegevens komen helaas niet voor in onze systemen. Controleer de gegevens en probeer het nog eens.

  • March 27, 2026
  • 4 reacties
  • 72 Bekeken

As title suggest, i am receiving following error while trying to couple 2 different Odido account on different emails but on the same address. One is for mobile abonement and other one for home internet. I tried already several ways, to add both to each other and also unlink them and after link them to the other account. Any idea how can I fix this and see both subscription on the same account. 

I receive following error:

 

De ingevulde gegevens komen helaas niet voor in onze systemen. Controleer de gegevens en probeer het nog eens.

Beste antwoord door Tommie van Odido

Hi ​@jonnywhite, we’ll need to look into this further.

At the moment, I can only provide general information via the community to help with your query, so I’d ask you to contact us by phone on 0800-0092 or via our social media channels: Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) or X (https://x.com/odidonederland). On our Community, we can only provide you with general information. 

Bekijk origineel

4 reacties

Tommie van Odido
Moderator
Forum|alt.badge.img+13
  • Tommie van Odido
  • Moderator | Internet + TV
  • Antwoord
  • March 30, 2026

Hi ​@jonnywhite, we’ll need to look into this further.

At the moment, I can only provide general information via the community to help with your query, so I’d ask you to contact us by phone on 0800-0092 or via our social media channels: Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) or X (https://x.com/odidonederland). On our Community, we can only provide you with general information. 

Life is too short to drink bad wine! Mods beantwoorden geen ongevraagde privéberichten.
Marciano van Odido
Moderator
Forum|alt.badge.img+9

.

Vind je antwoord in onze Wiki: https://community.odido.nl/knowledge-base
  • jonnywhiteis een Master Poster
  • Auteur
  • is een Master Poster
  • May 18, 2026

Is there any update regarding to this? Maybe now you can provide more information? 

Cheyenne van Odido
Moderator
Forum|alt.badge.img+5

Hi ​@jonnywhite, I have good news. The moderation team is back and ready to help you. Please note that the process is slightly different from what you’re used to. For verification, I’ll send you a DM to verify your information. Once verification is complete, I’ll get right to work on your request. I’ll then answer your question in the thread. This way, we’ll ensure the community is once again full of solutions. Thank you in advance for your understanding and for taking the time! 

Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base
ForumvoorwaardenAccessibility statement