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Cannot link Internet subscription to my mobile account

  • February 3, 2025
  • 1 reactie
  • 44 Bekeken

Hello. In january started an internet contract for my new house and I remember linking it to my mobile account too. However now checking the app for the internet invoices, the other subscription is not there.

I tried doing the steps to link it on the website and on the app too but I can’t get past the “choose your address” step. My address is displayed but it won’t let me select it or go further in the process.

Happy if you could help me fix this.
 

Beste antwoord door Ishana van Odido

Hi ​@fbruschi, good that you are raising the alarm for this! I have adjusted something behind the scenes. You can now test it via this link on a laptop/pc: https://www.odido.nl/login. If it does not work, I would like to receive a screenshot of what is going wrong or the error. Thank you in advance! Greetings, Ishana

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1 reactie

Ishana van Odido
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Hi ​@fbruschi, good that you are raising the alarm for this! I have adjusted something behind the scenes. You can now test it via this link on a laptop/pc: https://www.odido.nl/login. If it does not work, I would like to receive a screenshot of what is going wrong or the error. Thank you in advance! Greetings, Ishana