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Unable to login or reset password

  • February 14, 2026
  • 1 reactie
  • 86 Bekeken

I used to have an account 2 years ago. I cannot login with my credentials. 

If I try and create a new account, it says it already exists with that email.

If I try and reset my password I get no email, tried several times and nothing in Spam.

I also tried linking my subscription with another email but that also didn't work.

Can you reset my account? 

Beste antwoord door Cristien

​@David_12345  Good morning

Please contact us by phone (0800-0092) or via Facebook (https://www.facebook.com/OdidoNederland),

Instagram (https://www.instagram.com/odidonederland),

or X (https://x.com/odidonederland).

The moderators in the Community can currently only provide general information.

Have a nice day!

Kind regards,
Cristien

    1 reactie

    Cristien
    Super User
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    • CristienSuper User
    • Odido Superuser
    • Antwoord
    • February 16, 2026

    ​@David_12345  Good morning

    Please contact us by phone (0800-0092) or via Facebook (https://www.facebook.com/OdidoNederland),

    Instagram (https://www.instagram.com/odidonederland),

    or X (https://x.com/odidonederland).

    The moderators in the Community can currently only provide general information.

    Have a nice day!

    Kind regards,
    Cristien

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