Hello,
I have placed mobile subscription order to switch to Odido. I am already a customer with internet. Could you update my initials and surname as
A.S. Erken
Customer service not helping they are just hanging the call.
Beantwoord
Mobile order canceled due to name mismatch
Beste antwoord door serken
Teresa van Odido schreef:
I’ve immediately changed your details. Can you try to connect your accounts in about an hour again? I’m sure it’ll work this time! 😊
Teresa van Odido schreef:
I’ve immediately changed your details. Can you try to connect your accounts in about an hour again? I’m sure it’ll work this time! 😊
thank you for the quick action, I can see the changes already reflected to mijn odido, appreciated!
+5Welcome to our community!
Super cool that you’ve also opted for a Mobile plan with us. Amazing!
Of course, I want you to be able to have all your subscriptions in one place. I’ll happily change the initials for you, so you can connect your accounts in Mijn Odido.
Can you please fill in your full name and 06-number in your community profile as well? The verification will be complete, and I can help you straight away!
Teresa van Odido schreef:
Welcome to our community!
Super cool that you’ve also opted for a Mobile plan with us. Amazing!
Of course, I want you to be able to have all your subscriptions in one place. I’ll happily change the initials for you, so you can connect your accounts in Mijn Odido.
Can you please fill in your full name and 06-number in your community profile as well? The verification will be complete, and I can help you straight away!
I have updated the information, thank you for the support!
1 persoon vindt dit leuk
+5
I’ve immediately changed your details. Can you try to connect your accounts in about an hour again? I’m sure it’ll work this time! 😊
Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base
1 persoon vindt dit leuk
Teresa van Odido schreef:
I’ve immediately changed your details. Can you try to connect your accounts in about an hour again? I’m sure it’ll work this time! 😊
Teresa van Odido schreef:
I’ve immediately changed your details. Can you try to connect your accounts in about an hour again? I’m sure it’ll work this time! 😊
thank you for the quick action, I can see the changes already reflected to mijn odido, appreciated!
1 persoon vindt dit leuk
+9Good morning Serken, on behalf of Teresa; you're very welcome! Good to hear that you're seeing the changes already. If you have any other questions, please feel free to start a new topic. The Community is here for you! 😊
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