Hi,
I have a mobile subscription with Odido under my personal email, and I have recently registered for home internet with a different business email by mistake.
Is there a way to unlink the home internet subscription and move it to my personal email?
Beste antwoord door packho657
Good morning packho, welcome to our community. Thank you for choosing us for your mobile subscription and now also for home internet! I'm happy to look into your accounts to see if I can change your e-mail address to the same one as your mobile subscription. Did you already link both subscriptions in Mijn Odido? You should be able to change your e-mail address here too. Please let me know if this works for you. If not, I sent you a private message to gather your your information, so I can look into it for you. I look forward to your reply, and then you will have the same e-mail address for your home subscription in no time! 😊
Marciano successful helped resolve the problem after I reached out to him in private message!
+9Good morning packho, welcome to our community. Thank you for choosing us for your mobile subscription and now also for home internet! I'm happy to look into your accounts to see if I can change your e-mail address to the same one as your mobile subscription. Did you already link both subscriptions in Mijn Odido? You should be able to change your e-mail address here too. Please let me know if this works for you. If not, I sent you a private message to gather your your information, so I can look into it for you. I look forward to your reply, and then you will have the same e-mail address for your home subscription in no time! 😊
Good morning packho, welcome to our community. Thank you for choosing us for your mobile subscription and now also for home internet! I'm happy to look into your accounts to see if I can change your e-mail address to the same one as your mobile subscription. Did you already link both subscriptions in Mijn Odido? You should be able to change your e-mail address here too. Please let me know if this works for you. If not, I sent you a private message to gather your your information, so I can look into it for you. I look forward to your reply, and then you will have the same e-mail address for your home subscription in no time! 😊
Marciano successful helped resolve the problem after I reached out to him in private message!
+9Hi Pack, thanks so much for your confirmation in your topic. I appreciate it!
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