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incorrect subscription (mobile)

  • 27 mei 2025
  • 1 reactie
  • 10 Bekeken

Hi, I have received that mijn factuur is klaar. However when trying to login with my email - in correct 3 abonnement (not my number) is being advised to add. I have no ability to go into my account or I should accept those strange mobile phones. Please can you have a look.

Beste antwoord door Marciano van Odido

Hi Oksana, welcome to our community. Good to see that you want to use Mijn Odido. This always comes in very handy! I鈥檝e looked into your account, and I see 1 empty account and indeed the suggestion to add an old business phone number. Please add your date of birth and the last 4 digits of your IBAN to your profile. I鈥檓 happy to delete your account, so you can start fresh. I鈥檓 sure you will have your own subscription linked to the new account in no time. Please let me know once you鈥檝e updated your profile, and I will get to work! 馃槃

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1 reactie

Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Oksana, welcome to our community. Good to see that you want to use Mijn Odido. This always comes in very handy! I鈥檝e looked into your account, and I see 1 empty account and indeed the suggestion to add an old business phone number. Please add your date of birth and the last 4 digits of your IBAN to your profile. I鈥檓 happy to delete your account, so you can start fresh. I鈥檓 sure you will have your own subscription linked to the new account in no time. Please let me know once you鈥檝e updated your profile, and I will get to work! 馃槃


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