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Charged twice for an invoice

  • mrt. 26, 2024 8:41 a.m. UTC
  • 1 reactie
  • 22 Bekeken

Hi i was doubled charged for an invoice how can I fix this issue 

mrt. 26, 2024 1:23 p.m. UTC

Hi Nate, welcome to our Community! I see that the second payment has been turned into a credit. You can keep it in the system, and it will automatically be settled with your next invoice, so you won't have to worry about next month or I can refund it back to your bank account and you will receive it within 14 days. Please let me know what you prefer! 😊

1 reactie

Marciano van Odido
Moderator
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Hi Nate, welcome to our Community! I see that the second payment has been turned into a credit. You can keep it in the system, and it will automatically be settled with your next invoice, so you won't have to worry about next month or I can refund it back to your bank account and you will receive it within 14 days. Please let me know what you prefer! 😊