When I am adding my mobile T-mobile subscription to the account where I do have a T-huis already I amn recieving this error. Both accounts are on the same name.
+5Hey
Please be aware that this is a public, open forum and your phone number is visible in your above posts. There are some community guidelines here on the community. I’ve included a link for you.
Are you using different personal details as mentioned in the error message? If that’s not the case, we will have to await an update from one of the community moderators.
Hold on tight, we will get this sorted out for you.
+9HI
I would like to look into this. Can you send me a private message with your 06-number, name, birth-date, full address, the last 4 numbers of your account number and your e-mail? I will see if I can be of any assistance. If you click on my name you can choose the option ‘‘stuur bericht’’ to send me a message.
Neem snel een kijkje in de handige Wiki: https://community.t-mobile.nl/knowledge-base
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