Cancel subscription from abroad

You should also be able to cancel your subscription via Mijn Odido or the Odido app.

​@eric  Subscriptions have been canceled through this forum, see here for example. Why can’t a moderator who has all my info cancel my subscription the same as they did for this other user?

I can’t cancel the subscription through the app. No matter where I go in the Cancellation page it ends up telling me that I have to call someone. I find it ridiculous and frankly a contemptible practice that Odido makes it so hard to cancel your subscription. 

Hello ​@Michaelkwd9876 

Since ~10 days moderators are no longer allowed to cancel subscriptions via this forum. Klik&Klaar can still be cancelled by a moderator.

​@Waqqas Legally, you should be able to cancel a subscription the same way as you took out the subscription. So if this can be online, you need to be able to cancel online too. There can’t be a message that you need to call them. I think you need to relay this back to the moderators because Odido is in breach of the law here.

​@Waqqas Well, I hope people realize that Odido is deliberately going above and beyond to put as many barriers as possible between a user and cancelling their subscription. My only option at this point is wasting probably 2 hours of my life in the attempt to get an actual person who has the power to cancel my subscription to speak to me, whereas it takes 5 minutes online to sign up for a subscription or topping up an existing one.