Hello @francysreymer 

There is always a one month cancellation period so after the cancellation has been submitted your subscription will stop 1 month later.

@Waqqas ok, so Could you cancel for the date 30-08-2024?

@francysreymer 

I'm a customer, a moderator can help you with this. They'll reply here soon.

Hi Francys, sorry to see you go, but I'm happy to help you take care of your mobile subscription. You can easily cancel your subscription via this link in Mijn Odido: Opzeggen | Odido, and select 30-08-2024 as the cancellation date. Are you sure that you don't want to keep your phone number? If you go to a new provider and want to keep your number, you can simply order a new subscription somewhere and request number porting. That way, your subscription with us will end and your new subscription with your phone number will start somewhere else (from the 30th of September).

About cancelling your Internet subscription, I will ask @Ishana van Odido or @Tommie van Odido to help you with this.