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Beantwoord

Can't find my subscription or my inovices

  • January 4, 2024
  • 3 reacties
  • 62 Bekeken

I chose to go from T-mobile to tele2 with the same number before Odido was a thing. after my contract ended with t-mobile/Odido in November  I can't find my subscription or my invoice in Tele2/Odido since the change happened.

Beste antwoord door zakariye12

Hi Zakariye, welcome to our Community! I looked into your account right away and it does seem to work. Did you try logging in via the app or the website? Via the website I can see your account and your invoices. Does it work for you via the website now?

Please let me know! 😄

 

Thank you for your response, Somehow I managed to make it work on the same day, it’s all good now. I tried to close the topic but I couldn’t so I left it as it is.

3 reacties

Marciano van Odido
Moderator
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Hi Zakariye, welcome to our Community! I looked into your account right away and it does seem to work. Did you try logging in via the app or the website? Via the website I can see your account and your invoices. Does it work for you via the website now?

Please let me know! 😄


  • Auteur
  • heeft eerste post geplaatst
  • Antwoord
  • January 22, 2024

Hi Zakariye, welcome to our Community! I looked into your account right away and it does seem to work. Did you try logging in via the app or the website? Via the website I can see your account and your invoices. Does it work for you via the website now?

Please let me know! 😄

 

Thank you for your response, Somehow I managed to make it work on the same day, it’s all good now. I tried to close the topic but I couldn’t so I left it as it is.


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hey Zakariye, no worries - I'm happy to hear from you now and to hear that it works! 😎