Skip to main content
Beantwoord

Abroad calls

  • March 8, 2024
  • 1 reactie
  • 95 Bekeken
  • Dendi
  • heeft eerste post geplaatst

Hey. I’m on turkey and I did several calls for Netherlands and turkey and when I opened yesterday the invoice I saw I had 148 extra euros to pay. I would like to know about this because I wasn’t informed. It say I could use 200 minutes from my bundle free. I don’t have money to pay this. Someone help me

Beste antwoord door eric

Hi Dendi,

You already have a topic open for this.

If you are in Turkye and you make outboud calls, with the subscriptions “Hello Unlimited Plus” and “Hello Unlimited Premium, these calls are within the bundle. I assume you have a different subscription which do not have Turkye in the bundles, like the former Tele2 subscriptions.

 

    1 reactie

    eric
    Super User
    Forum|alt.badge.img+14
    • ericSuper User
    • Odido Superuser
    • Antwoord
    • March 11, 2024

    Hi Dendi,

    You already have a topic open for this.

    If you are in Turkye and you make outboud calls, with the subscriptions “Hello Unlimited Plus” and “Hello Unlimited Premium, these calls are within the bundle. I assume you have a different subscription which do not have Turkye in the bundles, like the former Tele2 subscriptions.

     

    Welkom bij de klant-helpt-klant Community van Odido.
    ForumvoorwaardenAccessibility statement