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Klik & klaar modem lost connection every minute

  • January 29, 2026
  • 1 reactie
  • 88 Bekeken

Klik & klaar modem loses connection every minute.

In the log

zcmdModuleCfg: System: Wan interface Cellular WAN 2 connection lost

zcmdModuleCfg: System: Wan interface Cellular WAN 1 connection lost

 

NR5G-NSA Information

Band N78

RFCN 637440

UL Bandwidth (MHz) 100M

DL Bandwidth (MHz) 100M

RSSI (dBm) -57

RSRP (dBm) -69

RSRQ (dB) -11

SINR (dB) 16

EcNo 0

CQI 0

PMI 0

RI 0

MCS 0

 

January 30, 2026

Are you sure the modem is on a good spot in your home so it can connect easily? It seems so from the signal strength values….

Did it work before and this is happening only recently?

When both yes, you better call the support desk 0800-0092. It seems something wrong with the Odido cellular network/mast, your SIM or your modem. They should be able to check this or forward your issue to technical support.

1 reactie

walter.v.l
Forum|alt.badge.img
  • is een legendarische user
  • January 30, 2026

Are you sure the modem is on a good spot in your home so it can connect easily? It seems so from the signal strength values….

Did it work before and this is happening only recently?

When both yes, you better call the support desk 0800-0092. It seems something wrong with the Odido cellular network/mast, your SIM or your modem. They should be able to check this or forward your issue to technical support.