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Still having the same problems with unknown bill

  • nov 14, 2026 3:56 p.m. UTC
  • 0 reacties
  • 2 Bekeken

Dear all,

I came to you ask you of a bill that I heard via phone call I had with you. In this chat I was told I didn’t have a bill but Odido in fact owed me money, which it was deposited. Thank you. 
But today I have received an email that I was sent to collection for not paying a bill. I have never received a bill and all my communications to Odido has been via email. I am not sure if this is serious or a scam. Can you please take a look at this? I have canceled my line with you all in April 2026. I don’t understand what  bill I am being charged with. Please see below. 
rhank you