Dear all,
I came to you ask you of a bill that I heard via phone call I had with you. In this chat I was told I didn’t have a bill but Odido in fact owed me money, which it was deposited. Thank you.
But today I have received an email that I was sent to collection for not paying a bill. I have never received a bill and all my communications to Odido has been via email. I am not sure if this is serious or a scam. Can you please take a look at this? I have canceled my line with you all in April 2026. I don’t understand what bill I am being charged with. Please see below.
rhank you

