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roaming problem

  • October 23, 2021
  • 1 reactie
  • 75 Bekeken

Hello, i maid a payment of 115€ to unblock my roaming because i have w new subscription and they told me to send the confirmation of payment to incasso@t-mobile.nl but they didn’t unblock it yet !!! Whats should i doo?

Beste antwoord door Waqqas

Hello @Aminejbr 

You did the payment via online banking so no IDEAL? Did you also mention your klantnummer?

A payment via online banking can take up to 2 working days to be processed.

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1 reactie

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • October 23, 2021

Hello @Aminejbr 

You did the payment via online banking so no IDEAL? Did you also mention your klantnummer?

A payment via online banking can take up to 2 working days to be processed.