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Money back not recieved

  • December 3, 2024
  • 4 reacties
  • 77 Bekeken


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I returned the device within 14 days. 
On 31.10.2024 I recieved this email:

The Odido Klik&Klaar Internet subscription with customer number 1.22401115 has been cancelled with a cancellation date of 31-10-2024.

Then this one:

Click&Ready Internet subscription with customer number 1.22401115  has been cancelled with a cancellation date of 21-11-2024.You received an email from us yesterday, but it contained the wrong cancellation date. Apologies for the inconvenience

I would like to know when I will recieved the money back?

December 12, 2024

You added this post as a “vote” not as a question. 

For cancelled products the next invoice will state a credit amount. The money will be returned after the credit invoice.

      4 reacties

      • Parmaa
      • Auteur
      • is een Top Poster
      • December 12, 2024

      Could someone andwer my question from 8 days ago? How busy are you??!!

      eric
      Super User
      Forum|alt.badge.img+14
      • ericSuper User
      • Odido Superuser
      • December 12, 2024

      You added this post as a “vote” not as a question. 

      For cancelled products the next invoice will state a credit amount. The money will be returned after the credit invoice.

      Welkom bij de klant-helpt-klant Community van Odido.
        • Parmaa
        • Auteur
        • is een Top Poster
        • December 12, 2024

        Thanks eric! Confusing platform for ppl who are not always on it! And hopefully never will be again!!!

        • Parmaa
        • Auteur
        • is een Top Poster
        • December 12, 2024


        .

        I returned the device within 14 days. 
        On 31.10.2024 I recieved this email:

        The Odido Klik&Klaar Internet subscription with customer number 1.22401115 has been cancelled with a cancellation date of 31-10-2024.

        Then this one:

        Click&Ready Internet subscription with customer number 1.22401115  has been cancelled with a cancellation date of 21-11-2024.You received an email from us yesterday, but it contained the wrong cancellation date. Apologies for the inconvenience

        I would like to know when I will recieved the money back?

         

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