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Changing payment method, error in Mijn Odido

  • June 17, 2026
  • 4 reacties
  • 33 Bekeken

  • heeft eerste post geplaatst

Hello Odido - I am trying to change the payment method in Mijn Odido, but when I click on that page to update my new IBAN I get a screen with this error:

Is there a form or email I can contact to update my bank? Thank you

 

Beste antwoord door Anouk van Odido

Hi! Of course, it’s super important to keep your payment information up to date! I’d be happy to make sure your account number is updated. I’ve sent you a DM about this, could you please reply to it and let me know here? That way, I or another moderator can help you right away!

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4 reacties

Anouk van Odido
Moderator
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Hi! Of course, it’s super important to keep your payment information up to date! I’d be happy to make sure your account number is updated. I’ve sent you a DM about this, could you please reply to it and let me know here? That way, I or another moderator can help you right away!


  • Auteur
  • heeft eerste post geplaatst
  • June 18, 2026

Hi! Of course, it’s super important to keep your payment information up to date! I’d be happy to make sure your account number is updated. I’ve sent you a DM about this, could you please reply to it and let me know here? That way, I or another moderator can help you right away!

I just replied to your private message - thank you!


  • Auteur
  • heeft eerste post geplaatst
  • June 22, 2026

Hello - I have an invoice due for Odido June 25, can you please update my bank account so I can pay that final amount? I see it is still my old bank account on the Mijn Odido website? 

I sent you the private message with my new bank account details on June 19th, but have not heard back from you.


Anouk van Odido
Moderator
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Hi! Thank you for sharing your account number via DM! I've updated your account number for you! You can now make payments from that account number. Please let me know if everything is clear now! 🏵️