Change payment method

Hi Amilven, welcome to our Community! Did you try to change your bank account in Mijn Odido? As long as the Revolut is an IBAN it should work. If it's not IBAN, it will not work. Please check this first.

If it's IBAN and it still doesn't work. Please send me a private message with your 06-number, date of birth, zip code + house number, the last 4 digits of your current IBAN and the verification code I just sent you via SMS. I'm happy to look into it for you! 😄

@Marciano van Odido Hello, I sent you a private message about that 

Good to read that we were able to change your IBAN, @amilven. I wish you a great day for now and feel free to let us know if there's anything we can do for you in the future!

I cannot change the payment method to Revolut account. How can I do it? I was told to do it through the customer centre but I can’t get through. Appreciate the help :)

Hello ​@MP007 welcome to our Community, I'm happy to help you! Are you trying to change your bank account number from your mobile subscription or your Internet + TV subscription? You can change them very easily through your My Odido account.

If that fails, I can check with you to see if I can change it for you. I am only missing your phone number in your profile. Could you fill it in for me? Then I can look it over with you! 

Hello, added the phone number, unfortunately when i try and change account it reports a problem and gives me my client number

Thank you :)

Hello ​@MP007 thanks for filling out your profile information! Would you like to change the account number of your Internet + TV subscription? Then I can adjust it for you! Can you provide the new full bank account number in your profile or send it to me in a private message? Then I will adjust it for you! 😁

Hi ​@MP007 Thanks for sending your private message! I have just changed the bank account number for you and also sent a confirmation by email. If there is anything else I can do for you, just let me know. For now, have a nice day!