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Beantwoord

Payment of the remainder of my subscription

  • 17 juni 2021
  • 1 reactie
  • 301 Bekeken
D

Hello,

I recently moved out of the Netherlands and I am not using my Dutch mobile number anymore. I have a subscription valid until 04 September (I cancelled the subscription as of 04 September), and I want to pay the remainder of my subscription all at once as I want to remove my Dutch bank account as soon as possible. 

However, I could not find how can I do this in the customer service. Could you give me information (e.g. relevant procedures or your bank account) on how can I pay all the fee at once?

My mobile number is: XXXX

 

Best regards,

Dohun

 

Moderator edit: please don't add personal info to a public post please, thanks!

Beste antwoord door Hajar van Odido

Hi @DKim 

You can choose to buy off your contract this way you can pay the remaining amount at once. If you could send me a private message with your 06-number, name, full address and the last 4 number of your dutch account I will check how much it will be and I can file the cancellation request for you. 

Bekijk origineel

    1 reactie

    Hajar van Odido
    Moderator
    Forum|alt.badge.img+9
    • Hajar van Odido
    • Moderator | Mobiel
    • 11665 reacties
    • Antwoord
    • 17 juni 2021

    Hi @DKim 

    You can choose to buy off your contract this way you can pay the remaining amount at once. If you could send me a private message with your 06-number, name, full address and the last 4 number of your dutch account I will check how much it will be and I can file the cancellation request for you. 

    Neem snel een kijkje in de handige Wiki: https://community.t-mobile.nl/knowledge-base

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