Today I had a problem with the female employee who works at the Kalverstraat Amsterdam store. When I told her that I need some time to think of the offer and I don't want to subscribe today she was so rude to me. She almost kicked me out of the store. I am shocked honestly. If I experience this type of service while I'm trying to become a customer how am I gonna be treated later.
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Hi
I am sorry to hear about your experience. I can assure you that this is not our way of working. I will also provide my colleagues at the shop with feedback. We value our customers a lot and would like to offer a great experience to every customer. I you are thinking of purchasing a subscription you can also contact our sales department free of charge. They will help you find a subscription that fits all your needs. You can contact them on 0800 0092.
I hope we see you as a valued customer with us in the future!
Reageer
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