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Samen unlimited ID number

  • January 8, 2026
  • 3 reacties
  • 49 Bekeken

Hello, i ordered sim+mobile for my friend with "Samen unlimited". I filled in his ID number, is it good or should i fill my ID? Im expecting delivery on Saturday and im not sure if it will be problem or not.

 

Thanks for help.

Beste antwoord door Pharwin van Odido

Hello ​@Martin Stejskal nice that you took out a subscription for your friend with Samen Unlimited. I'm happy to clarify things for you! If you filled in your details on the application form, it's useful to also include your ID number. The delivery person will check whether the details match what was entered online. To be on the safe side, you can explain the situation to the delivery person and also show your friend's ID to prove that you have the ID number, but that you entered different details online. I think an exception can be made in this case. Otherwise, the device cannot be delivered and will be returned to us so that the subscription can be canceled. Once everything has been canceled, you can take out a new subscription with the correct details!

If you have any other questions, feel free to ask. The community is here for you!

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3 reacties

eric
Super User
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  • ericSuper User
  • Odido Superuser
  • January 8, 2026

Not sure what you mean by filling in his ID?

Samen unlimited works when you order a 2nd sim UNDER your contract. So, you will be the one taking another subscription and pay on YOUR invoice €20,00 for that.  If you ordered a new subscription with the own name of your friend, than this will not become a “samen” contract. 

After ordering you got an email with the details of the order. Does that say “Unlimited samen” or something like that, it is ok. If SAMEN is missing, than you can better cancel this contract and start a new order. Customer care (0800-0092) , or people in an Odido shop can help you with that.

Welkom bij de klant-helpt-klant Community van Odido.
  • Martin Stejskal
  • Auteur
  • heeft eerste post geplaatst
  • January 8, 2026

I know how it works, i did it under my contract and ordered good thing. 

I filled his ID number here and im not sure if its good or important for delivery. We live in same house, but my question is, If delivery guy will give it to me without problems, right now name is mine, but ID number not.

 

Thanks for help. :)

Pharwin van Odido
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Hello ​@Martin Stejskal nice that you took out a subscription for your friend with Samen Unlimited. I'm happy to clarify things for you! If you filled in your details on the application form, it's useful to also include your ID number. The delivery person will check whether the details match what was entered online. To be on the safe side, you can explain the situation to the delivery person and also show your friend's ID to prove that you have the ID number, but that you entered different details online. I think an exception can be made in this case. Otherwise, the device cannot be delivered and will be returned to us so that the subscription can be canceled. Once everything has been canceled, you can take out a new subscription with the correct details!

If you have any other questions, feel free to ask. The community is here for you!

Vanaf 14 januari 2026 ben ik niet meer werkzaam op de community van Odido. Start gerust een topic of vind je antwoord in onze Wiki.
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