Hi ordered two mobile plans (for me and the wife) yesterday with phone number transfer.
Our SIMs have not even arrived yet (also won't arrive today according to PostNL app) and this morning I receive a text that the number will be switched. Few minutes later no service.
What the heck? Why would you do this before even supplying us with the SIM?
Beste antwoord door Pharwin van Odido
Hello
+14If you had a prepaid product with the old provider, you should have asked for number porting at a later stage. With a postpaid subscription at the old provider, there is always one month cancellation period.
If you had a prepaid product with the old provider, you should have asked for number porting at a later stage. With a postpaid subscription at the old provider, there is always one month cancellation period.
+14They give the option to “regel nummerbehoud achteraf” or “regel nummerbehoud per direct”
But there is not much which can be done now. So, as soon as the new sim arrives, the service is ready to use.
+8Hello
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