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Beantwoord

Moved from Vodafone to Odido, new phone received but not sim

  • August 17, 2026
  • 1 reactie
  • 30 Bekeken

My new subscription with odido started today. I received the device but never the Simcard, now I dont have a working subscription anymore and can't call odido (because no subscription). Tried order an esim via the app but the app also doesn't work. Don't know what to do

Beste antwoord door eric

Hi ​@cmdrafa 

If you want to have this solved today, than visit an Odido store. With your ID they are able to give a new simcard to you.

Bekijk origineel

1 reactie

eric
Super User
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  • Odido Superuser
  • Antwoord
  • August 17, 2026

Hi ​@cmdrafa 

If you want to have this solved today, than visit an Odido store. With your ID they are able to give a new simcard to you.