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Hello,
Currently I’m on vacations and can’t pickup my iphone 15 pro max from store within 7 days.
What can I do?
I can pick it up the next day after 7 days because I will be available then.
Can the store keep my order?
Thank you in advance for your help.
Kind regards,
Hamed

Hi @hamed 

I hope you are enjoying your vacation. Do you have an ordernumber for me? I will check your order and contact the Odido store and ask if it’s possible to keep your order there a bit longer. When will you be able to pick it up exactly?

Hi @Hajar van Odido 

Thank you for your wish.

My order number is 201454475

I can pick up my phone from store on 02/11/2023.

Thank you for your help.

Hi @hamed 

I have contacted the shop and asked them to keep your order in the shop. Please make sure to pick it up on 2 November so you can enjoy your new device!

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