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Beantwoord

Wrong billing price

  • April 21, 2026
  • 3 reacties
  • 41 Bekeken

Hi,

In August 2025 I hired the fiber at home with Odido for one year with a price of 30€/month during 6 months, and then 35€/month. The last bill is 36,08€. Can you explain why you are not respecting the price?

Thank you and best regards,

Beste antwoord door rvk01

Because your contract is from before October 1st 2025, Odido has increased the price for inflation by 3,1% on januari 1st 2026. This should be indicated on your invoice of December 2025.

https://www.odido.nl/service/factuur/inflatiecorrectie

 

Bekijk origineel

3 reacties

rvk01
  • Antwoord
  • April 21, 2026

Because your contract is from before October 1st 2025, Odido has increased the price for inflation by 3,1% on januari 1st 2026. This should be indicated on your invoice of December 2025.

https://www.odido.nl/service/factuur/inflatiecorrectie

 


  • Auteur
  • is een Master Poster
  • April 21, 2026

Thanks for your answer.

Right, my contract started in August 2025. Inflation has NOT increased 3,1% in just 5 months. I would understand an increase after the first year has been completed, but not in the middle. This is very unfortunate.


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • April 21, 2026

Hello ​@jroto101 

Your monthly bill gets increased with inflatiecorrectie every 1st of January, this is also stated in the terms and conditions.

Only if you subscribed on or after 1st of October there will be no inflatiecorrectie for the coming 1st of January.