Service is under lie, made an appointment on March 5th between 4 and 8 p.m. I left work at 3 p.m. and got home at 3:30 p.m. and waited until 8 p.m. At 3 p.m. an email arrives saying that the service is true even though no one is at home and the time doesn't match the agreed time at all?? that's a lie to treat the customers...waiting for my phone today
Welcome to our Community!
Thank you for notifying us about this. My sincere apologies, this is not the service that you should expect from us. No worries, I am here to help you!
I immediately made a new technician request; you will receive an e-mail confirmation about this shortly. I also contacted Guidion to inform them about this situation and to ask if it is possible to send a technician asap. You will be contacted about this (I expect tomorrow, looking at the time).
Please let me know if there is anything I can do for you in the meantime, I am here to help.
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