Hi @johndzervos, thanks a lot for letting us know! Really nice to read that you're a customer for more than 5 years. I immediately wanted to help you with this and I just swapped the Huawei modem for a Zyxel T-50. You can check the order in your My T-Mobile Thuis environment: https://thuismy.t-mobile.nl/bestellingen. Please let us know as soon as the new modem arrives if you're experiencing an improvement. 

Thank you very much for you immediate response. I will let you know when I receive the new modem.

You're very welcome @johndzervos! Perfect, thanks in advance. 

Hey again,

I am replying to let you know that I received the modem and everything works now.

Thanks a lot for your cooperation!

Welke snelheid haal je binnen met deze 4G modem.