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Red alarm Led constantly on at ONT Box

  • sep. 3, 2024 4:27 p.m. UTC
  • 2 reacties
  • 428 Bekeken

I have very unstable internet and mostly no connection today, tried to power cycle both modem and ONT box but didnt help.  I have red ALARM led on for the ONT box which is nokia XS-010X-Q as can be seen in the picture. How can this be solved? 

 

 

sep. 4, 2024 11:04 a.m. UTC

Hi @ventura01 welcome to our Community!
Something is indeed going wrong there. Would you like to add your customer number to your profile? Then I can check what is going wrong. This can be found in Mijn Odido (in een webbrowser) → Klik op Abonnementen →  Klik op pijltje omlaag bij Klant sinds →  Klantnummer: ABC12345.

2 reacties

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  • heeft eerste post geplaatst
  • sep. 3, 2024 7:19 p.m. UTC

internet is now completely gone. 


Tommie van Odido
Moderator
Forum|alt.badge.img+13
  • Moderator | Internet + TV
  • sep. 4, 2024 11:04 a.m. UTC

Hi @ventura01 welcome to our Community!
Something is indeed going wrong there. Would you like to add your customer number to your profile? Then I can check what is going wrong. This can be found in Mijn Odido (in een webbrowser) → Klik op Abonnementen →  Klik op pijltje omlaag bij Klant sinds →  Klantnummer: ABC12345.