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ODF Fiber issue -40 dBm no service

  • feb. 24, 2023 11:07 a.m. UTC
  • 5 reacties
  • 142 Bekeken

UPDATE: a closer examination of all offline connections shows that the Media Converter has not yet been reset. Make sure it is kept powerless, together with the modem. In all cases, the connections will automatically come back online!

Reboot modem | T-Mobile Community

 

 

This helped. He was a bit hidden. Thought they only had a media converter if you also had TV. Thank you!

Hi @Jason, I tried everything but my internet Connection still not working. Do you think I also have a different issue?

    5 reacties

    Tommie van Odido
    Moderator
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    • Tommie van Odido
    • Moderator | Internet + TV
    • feb. 24, 2023 12:59 p.m. UTC

    Hi @Carmen Bento, I would be happy to help you! Can you give me a bit more information? 

    • Is the FO light green or orange, does the light flashes or is it constant.
    • Are the dipswitches set correct? Read more about dipswitches here: 

     

    Life is too short to drink bad wine! Mods beantwoorden geen ongevraagde privéberichten.
    • Carmen Bento
    • Auteur
    • is een Top Poster
    • feb. 24, 2023 1:04 p.m. UTC

    Hi @Carmen Bento, I would be happy to help you! Can you give me a bit more information? 

    • Is the FO light green or orange, does the light flashes or is it constant.
    • Are the dipswitches set correct? Read more about dipswitches here: 

     

    Hi @Tommie . FO light seems to be off (light orange). I rearranged the dipswitches according to the picture in that article.

    Tommie van Odido
    Moderator
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    • Tommie van Odido
    • Moderator | Internet + TV
    • feb. 24, 2023 2:50 p.m. UTC

    @Carmen Bento thank you for your quick response. I have just sent for a mechanic. Hopefully he can fix the issue.

    Life is too short to drink bad wine! Mods beantwoorden geen ongevraagde privéberichten.
    • Carmen Bento
    • Auteur
    • is een Top Poster
    • feb. 25, 2023 7:01 p.m. UTC

    Hi @Tommie . I need a voucher with unlimited internet as the mechanic can only come on Monday and I’m using my phone as hotspot for other devices.

    Tommie van Odido
    Moderator
    Forum|alt.badge.img+13
    • Tommie van Odido
    • Moderator | Internet + TV
    • feb. 27, 2023 10:31 a.m. UTC

    Hi @Carmen Bento, the voucher code can be found in your private messages!

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