I found this in a morning. Internet not working, restart doesn’t helps, because fix should be done on T-Mobile side. Customer support unreachable. T-Mobile, can you fix it ASAP? It’s working day today, Internet required for the job to be done.
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Hello
Do you have a Fiber connection and which lights are on, off or blinking on the mediaconverter?
In your My T-Mobile account you should see an notification under actuele storingen of there is a problem.
Customers are also having issues because of the maintenance from past night.
Yes, I have Fiber connection. All the lights are in correct color, there are no problem in cables. My router can’t get an IP address from T-Mobile. DHCP service of T-Mobile was down.
Now the problem is fixed, internet is working again, but DHCP server problem happens quite often.
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