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Beantwoord

No internet in new sloten Amsterdam

  • August 21, 2020
  • 5 reacties
  • 173 Bekeken

No internet in 1066JC sibe last 2 hours. 

 

Please help resolve this

Beste antwoord door Brian

@Nishant.hedaoo We are currently experiencing an outage in a very select part of Amsterdam. We’re working to resolve this as quickly as possible, my apologies for the inconvenience!

5 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • August 21, 2020

Hello @Nishant.hedaoo 

Do you have a DSL or fiber connection?

You can check in your T-Mobile thuis account under actuele storingen if there are any issues on the KPN network.

Also try to leave the mediaconverter or modem without power for about a minute.

Welkom op de Odido community!
Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • August 21, 2020

.

Welkom op de Odido community!
Brian
Odido
  • BrianOdido
  • Oud-Moderator
  • Antwoord
  • August 21, 2020

@Nishant.hedaoo We are currently experiencing an outage in a very select part of Amsterdam. We’re working to resolve this as quickly as possible, my apologies for the inconvenience!

Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
  • Panete
  • heeft eerste post geplaatst
  • August 21, 2020

Any news about this?

 

I live in nieuw-west and have also been disconnected since this morning. I have to work from home and this is really disrupting for my job.

Waqqas
Super User
Forum|alt.badge.img+15
  • WaqqasSuper User
  • Odido Superuser
  • August 21, 2020

Hello @Panete 

On this page you can follow the status.

https://community.t-mobile.nl/t-mobile-thuis-algemeen-490/is-er-een-storing-bij-t-mobile-thuis-op-internet-tv-of-vaste-telefonie-284385

Try resetting your mediaconverter or modem often.

Welkom op de Odido community!
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