Hello,
I subscribed to TMobile Thuis and could successfully activated it a few days ago, but recently it stops working. When I am trying to connect to WiFi, the HG659 router says that there is no Internet connection.
I tried to restarted it, moreover I reset it but it didn't help me. The WAN light is on and not blinking, WiFi light is also on, but Internet light is off.
Please, advise me what to do next?
Thanks,
Yuri.
Beantwoord
No internet connection
Beste antwoord door Sterre
Hi Yuri,
Thank you for trying and the update. I tried to think about another solution you could try yourself, but I think it's best when a technician comes to take a look at your T-Mobile Thuis installation. That's why I've immediately asked one to make an appointment with you. You'll receive a text message or he'll call you. In the time you are waiting for him to come over, I have a voucher for you for unlimited data on your mobile phone. Please check your private messages on this Community!
Bekijk origineelThank you for trying and the update. I tried to think about another solution you could try yourself, but I think it's best when a technician comes to take a look at your T-Mobile Thuis installation. That's why I've immediately asked one to make an appointment with you. You'll receive a text message or he'll call you. In the time you are waiting for him to come over, I have a voucher for you for unlimited data on your mobile phone. Please check your private messages on this Community!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.