Hi everyone,
My internet goes down 22/03/25 at 22:25, does someone else facing same issue? I tried to restart router and modem, however after restart LOS light not working at all. Only PON and Power lights green
Bladzijde 1 / 1
Looks like uplink on my modem Huawei OptiXstar HN8010Ts-20 not working. I tried to reset this modem as well as connect LAN to my PC, but even on PC I can see that cable disconnected.
Hi
Of course I want you to get back online as soon as possible. I'm happy to check with you, but your date of birth doesn't match your subscription. Could you please update it in your profile? Then I can check it with you! Or has the problem been solved and you are online? That would be great!
Hi Tommie,
A technician came today and replaced the Optical Network Terminal, which resolved the issue. It looks like the LAN port was burned out on this device.
Thanks for your help. Could you please mark this thread as solved?
Have a nice day ahead!
Will do
Reageer
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