Technician arrives at 14 April and I see that LOS is red and PON is blank. It means that the fiber has not been patched or the Internet is not active. I am without Internet since last 3 days. Despite several call to T-mobile call center there is no adequate response. It’s pathetic considering work from home condition. I find T-mobile highly unprofessional. If the issue is not resolved by tomorrow I am going to cancel the service. It’s highly disappointing and pathetic. If you can’t keep your commitments don’t make one.
Beantwoord
My Internet is not active yet.
Beste antwoord door Lisa
Hi
Reageer
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