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My home internet is not working after restarting router and modem many times

  • apr. 7, 2024 6:41 a.m. UTC
  • 1 reactie
  • 23 Bekeken

I’m staying at Veldhoven, my internet is not working since yesterday night. Internet status is red on Zyxel modem since yesterday night. Please help

apr. 7, 2024 10:12 a.m. UTC

Welcome to our Community! @loojoshern88 

Good that you alert us about this. I will gladly help you restore the internet connection! 

Luckily, I see that you’ve already been into contact with my colleague from Customer Service and a ticket to our Back Office has been made. I’m sure they will resolve this issue for you! 

Please let me know if there is anything I can do for you in the meantime, I’m here to help! 

1 reactie

Teresa van Odido
Moderator
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Welcome to our Community! @loojoshern88 

Good that you alert us about this. I will gladly help you restore the internet connection! 

Luckily, I see that you’ve already been into contact with my colleague from Customer Service and a ticket to our Back Office has been made. I’m sure they will resolve this issue for you! 

Please let me know if there is anything I can do for you in the meantime, I’m here to help!