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My 2G internet subscription upload speed dropped to 1G

  • March 31, 2026
  • 5 reacties
  • 40 Bekeken

Dear Team,

I recently realized that my upload speed is now half of the original subscription. My subscription is 2G up/down but I see that it works 2G down 1G up for the moment.

Can you please check and help for that?

March 31, 2026

Hello ​@KorayTaser 

Have you checked the speed with a laptop directly connected to the router (wired)?

Try changing the cables between router and laptop and between ONT and router, also try connecting another device.

5 reacties

Waqqas
Super User
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  • Odido Superuser
  • March 31, 2026

Hello ​@KorayTaser 

Have you checked the speed with a laptop directly connected to the router (wired)?

Try changing the cables between router and laptop and between ONT and router, also try connecting another device.


  • Auteur
  • is een nieuwe Poster
  • March 31, 2026

Hi Waqqas,

yes, exactly. I'm checking directly on the 2.5G network port, via cable.

In the recent past I was able to see up and down both around 2Gbit. Now up part is capped to 1Gbit


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • March 31, 2026

​@KorayTaser 

Changing both the cables didn't work or a restart of the ONT?


  • Auteur
  • is een nieuwe Poster
  • March 31, 2026

ONT was restarted, even powered off sometime.
Cable connection checked, downwards it's fine, showing even 2.2 Gbit, but upload is limited just below 1G. Looks like a limit on the other side than my house.

 


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • March 31, 2026

​@KorayTaser 

Moderators here can only answer general questions, for this you can call the customer support on telephone number 0800 0092 or send a private message on Instagram, Facebook or X.

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