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Internet Outage

  • aug. 8, 2024 4:03 p.m. UTC
  • 1 reactie
  • 50 Bekeken

Hello,

My internet connection all of a sudden went out this afternoon and the OTS light is red. I had a call with customer service and made an appointment afterwards with a technician for the 12.08. I the mean time, I really need to use internet. 

Is there any temporary solution for me until the internet in my house is up and running again?

 

Thank you

 

aug. 9, 2024 9:32 a.m. UTC

Hi @AshkanEbrahimi, welcome to our Community!

It's a good thing you've already made an appointment with the technician. Do you have an Odido or Ben® mobile subscription? If so, I can give you a voucher code for unlimited use of our 4G network. Then you can create a hotspot so your devices can connect to the internet. 

1 reactie

Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • aug. 9, 2024 9:32 a.m. UTC

Hi @AshkanEbrahimi, welcome to our Community!

It's a good thing you've already made an appointment with the technician. Do you have an Odido or Ben® mobile subscription? If so, I can give you a voucher code for unlimited use of our 4G network. Then you can create a hotspot so your devices can connect to the internet.