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How to take an appointment ?

  • mei 1, 2023 9:18 a.m. UTC
  • 8 reacties
  • 142 Bekeken

I can't make an appointment with a technician to install ADSL. Can you tell me how to do this? 
Thank you

Beste antwoord door Waqqas

Hello @doriaied 

If you connection is active and you cannot install it yourself than a moderator could send a technician.

Have you found the KPN ISRA point? Maybe you can post a photo se we can try to help.

These are KPN ISRA points.

Bekijk origineel

8 reacties

eric
Super User
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  • Odido Superuser
  • mei 1, 2023 9:49 a.m. UTC

ADSL is a “ Do it your self”  installation. Please read the manual with instructions which are in the box.


  • Auteur
  • is een nieuwe Poster
  • mei 1, 2023 9:52 a.m. UTC

Yes but i tried to di it myself but i need some help. Is it possible to have a technician help with an ADSL installation ? 


Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • mei 1, 2023 10:02 a.m. UTC

Hello @doriaied 

If you connection is active and you cannot install it yourself than a moderator could send a technician.

Have you found the KPN ISRA point? Maybe you can post a photo se we can try to help.

These are KPN ISRA points.


  • Auteur
  • is een nieuwe Poster
  • mei 1, 2023 10:11 a.m. UTC

Thanks for your answer. Thats my point, when i look what i have in have in my appartement, it doesn't look like any of the 4. You can see the picture. 

 


Waqqas
Super User
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  • Odido Superuser
  • mei 1, 2023 10:13 a.m. UTC

@doriaied 

This is a connection point for cable internet which is not used by T-Mobile. Did you also have a look in the fusebox, maybe you'll see one of the 4 ISRA points or maybe just a telephone cable.


  • Auteur
  • is een nieuwe Poster
  • mei 1, 2023 10:17 a.m. UTC

In the fusebox i can’t see nothing… I’m sorry and thanks a lot for you help. Do you know how can i manage a appointment with a technician ? 


Waqqas
Super User
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  • Odido Superuser
  • mei 1, 2023 10:20 a.m. UTC

@doriaied 

A moderator will reply here, they can help you with the technician.


  • Auteur
  • is een nieuwe Poster
  • mei 1, 2023 10:20 a.m. UTC

Thanks a lot !