My internet is not working for past 3 days,staying in Hoofddorp area.On calling the lady spoke very badly and she said it won't work before tuesday and just disconnected the call.As a paid customer do we deserve this?When will it be working again?!
Bladzijde 1 / 1
Hello
There was an outage in Hoofddorp a couple of days ago but that got fixed the same day. Do you have a Fiber or DSL connection?
Have you restarted the router and/or mediaconverter? Which lights are on, blinking or off on the mediaconverter if you have one and have you checked the cables?
Also make sure the T-Mobile router is connected.
I have restarted the modem,replugged in all the cables,still the internet light shows red in the modem.Can you please help with it.
Hi
Smart that you’re seeking help!
I immediately wanted to analyse your Internet line, however it seems that your modem is fully online shortly after your last message. Feel free to post a message if you are still running into something.
I wish you a lot of fun with the Internet connection!
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