Hi @kelgendy, thank you for this topic. I would love to help! Please note that we only guarantee the speed you've purchased via a wired connection. For WiFi, we guarantee around 20% to 50%. At this moment you are receiving 80Mbps wireless. Of course we can try to upgrade this speed! If you have a good connection when using a cable then there might be interference on your WiFi connection. This can be caused by other appliances like a 'smart' electric or gas meter (which receives a wireless signal as well) or other devices that receive a wireless signal or send out a strong magnetic field like stereo amplifiers. If any of this applies then moving the modem to a different location might help. You can also try to change the frequency of the WiFi signal. You can do this as follows:

• Log in with your browser and go to 192.168.1.1 while connected to your modem (preferably by cable)
  
• Enter "user" as the log-in and password. If this doesn't work please reset the modem and check the credentials on the sticker on the modem below ''Login''
  
• Click on "Wireless LAN" in the menu at the left
  
• Click on "General Setup
  
• Under "Channel" you can change the broadcast channel for your WiFi. Our preferred channels are 1, 6 and 11 (Keep 'Modus' on mixed!) but you can check which channels are least used in your area by using a WiFi detection app like WiFi Analyzer.
  
• Click "OK".
  

If you want, you can also change this WiFi setup in My T-Mobile Thuis. I hope these steps will help optimise your WiFi connection. Good luck!

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