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I would like to cancel my internet subscription order because I found another one can deliver faster. I tried calling but I don't understand dutch at all, please help me cancel it, i just ordered it yesterday, thank you!

Hi @blake, sad to hear that you're leaving us that quickly, but I still gladly want to help you out! In order to cancel your order, please send me a private message with these details:

  • Zip code and house number.
  • Your date of birth.
  • The last four digits of your IBAN.
  • Optionally: I would like to try to get your order delivered even faster. What date would you require is to meet? If I cannot make sure that we will meet this date, I will simply still cancel the order for you.

Hopefully I can still do something for you, otherwise I will make sure that your wishes are fully fulfilled! 😃


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