Hi, my contract with the house was terminated. Unfortunately I had t make an emergency exit. However, I have tried to explain to Odido customer service about it to cancel my contract but no response.
Cancel Contract
In order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).
Can you send me a private message with one of these documents? You can use a WeTransfer link to do this.
Has your year contract already ended? In that case, I can terminate the contract with a month’s notice. If you can please fill in the intended boxes (zip code, house number, date of birth and the last 4 digits of your bank account number) in your community profile, I can take a look at your options straight away!
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In order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).
Can you send me a private message with one of these documents? You can use a WeTransfer link to do this.
Has your year contract already ended? In that case, I can terminate the contract with a month’s notice. If you can please fill in the intended boxes (zip code, house number, date of birth and the last 4 digits of your bank account number) in your community profile, I can take a look at your options straight away!
Hi Teresa,
Thanks for the reply, I have sent you the wetransfer link with the document for landlord termination of the house contract. I reached to Odido longtime about this issue, I hope this time I will get help. Thank you so much.
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