Almere internet outage

Hi ​@Hlaford, I completely understand that you want to know what the status is of the outage. As soon as we have more information, we will always share it in this topic. For now this should completely be resolved! If you are not back online, can you please reboot your hardware? Will you let me know if you are back online after doing this? 

Hi ​@Hlaford, let me fix this for you! I just sent you a private message through our Moderator account to verify your information. Once the verification is complete, we’ll continue our conversation in this topic. We do this to ensure that a colleague is always available to assist you. I look forward to your private message! 

Thank you for this ​@Hlaford, we’ve received all the details. We just need to carry out one more verification step with you, so that we can be sure we’re speaking to the right person, and then we’ll be able to help you further with your enquiry. I’ve therefore sent you an email containing a code. Could you please share this code with us in this thread? Then I or one of my colleagues will be able to help you as soon as possible!

Sure. The code is 686383

Hi ​@Hlaford, you are the best! The credit has been arranged. You will receive a confirmation via e-mail and will see this credit on your next invoice!